AOA Digital Design & Imagery Privacy Policy

General
At AOA, we respect your need for online privacy and protect any personal information, including but not limited to any ‘personal data’ defined in applicable data protection laws and regulations (Personal Information) that you may share with us, in an appropriate manner. Our practice with respect to use of your Personal Information is as set forth below in this privacy policy (Privacy Policy). As a condition to the use of AOA’s services (AOA Services), you consent to the terms of the Privacy Policy Statement as it may be updated from time to time. This Privacy Policy applies exclusively to https://aoadesignimagery.co.uk and http://photos.aoadesignimagery.co.uk

Children’s Online Privacy Protection
AOA does not knowingly collect Personal Information from users who are under 13 years of age.

Information Recorded and Use:
Personal Information
During the Registration Process for creating a user account, we request for your name and email address. You will also be asked to choose a unique username and a password, which will be used solely for the purpose of providing access to your user account. Upon registration you will have the option of choosing a security question and an answer to the security question, which if given, will be used solely for the purpose of resetting your password. Your name and email address will be used to inform you regarding new services, releases, upcoming events and changes in this Privacy Policy.

AOA will have access to third party personal information provided by you as part of using AOA Services such as contacts in your AOA mail account. This information may include third party names, email addresses, phone numbers and physical addresses and will be used for servicing your requirements as expressed by you to AOA and solely as part and parcel of your use of AOA Services. We do not share this third party personal information with anyone for promotional purposes, nor do we utilize it for any purposes not expressly consented to by you. When you elect to refer friends to the website, we request their email address and name to facilitate the request and deliver a one-time email. Your friend may contact us at support@aoadesignimagery.co.uk to request that we remove this information from our database.

We post user testimonials on our website. These testimonials may include names and other Personal Information and we acquire permission from our users prior to posting these on our website. AOA is not responsible for the Personal Information users elect to post within their testimonials.

Usage Details
Your usage details such as time, frequency, duration and pattern of use, features used and the amount of storage used will be recorded by us in order to enhance your experience of the AOA Services and to help us provide you the best possible service.

Contents of your User Account
We store and maintain most of our files, documents, to-do lists, emails and other data on an password protected encrypted laptop which is then backed upto an offline

Payment Information

AOA has made the conscious decision to not store any of our customers payment details. For all of our services our customers either pay us by Bank transfer, Cash or using Paypal so we have no need to know our customers actual bank details.

Visitor Details
We use the Internet Protocol address, browser type, browser language, referring URL, files accessed, errors generated, time zone, operating system and other visitor details collected in our log files to analyze the trends, administer the website, track visitor’s movements and to improve our website. We link this automatically collected data to other information we collect about you.

Cookies and Other Tracking Technologies
We use temporary and permanent cookies to enhance your experience of our AOA Services. Temporary cookies will be removed from your computer each time you close your browser.  If you have turned cookies off, you may not be able to use certain areas of our websites

Technologies such as: cookies, beacons, tags and scripts are used by AOA  and our partners  or service providers [such as analytics service providers]. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

Our full Cookie Policy can be found here AOA Cookie Policy

Links from our website
Some pages of our website contain external links. You are advised to verify the privacy practices of such other websites. We are not responsible for the manner of use or misuse of information made available by you at such other websites. We encourage you not to provide Personal Information, without assuring yourselves of the Privacy Policy of such other websites.

With whom we share Information
We may need to share your Personal Information and your data to our service providers and business partners solely for the purpose of providing AOA Services to you. The purposes for which we may disclose your Personal Information or data to our service providers may include, but are not limited to, data storage, database management, web analytics and payment processing. These service providers are authorized to use your Personal Information or data only as necessary to provide these services to us. In such cases AOA will also ensure that such, resellers, service providers and business partners comply with this Privacy Policy and adopt appropriate confidentiality and security measures. We will obtain your prior specific consent before we share your Personal Information or data to any person outside AOA for any purpose that is not directly connected with providing AOA Services to you. We will share your Personal Information with third parties only in the ways that are described in this Privacy Policy. We will not sell your Personal Information to third parties. We may share generic aggregated demographic information not linked to any Personal Information regarding visitors and users with our business partners and advertisers. Please be aware that laws in various jurisdictions in which we operate may obligate us to disclose user information and the contents of your user account to the local law enforcement authorities under a legal process or an enforceable government request. In addition, we may also disclose Personal Information and contents of your user account to law enforcement authorities if such disclosure is determined to be necessary by AOA in our sole and absolute discretion for protecting the safety of our users, employees, or the general public. If AOA is involved in a merger, acquisition, or sale of all or a portion of its business or assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.

How secure is your Information
We adopt industry appropriate data collection, storage and processing practices and security measures, as well as physical security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Information, username, password, transaction information and data stored in your user account. Access to your name and email address is restricted to our employees who need to know such information in connection with providing AOA Services to you and are bound by confidentiality obligations.

Your Choice in Information Use
In the event we decide to use your Personal Information for any purpose other than as stated in this Privacy Policy, we will offer you an effective way to opt out of the use of your Personal Information for those other purposes. From time to time, we may send emails to you regarding new services, releases and upcoming events. You may opt out of receiving newsletters and other secondary messages from AOA by simply replying to the email saying unsubscribe.  However, you will continue to receive essential transactional emails.

Accessing, Updating and Removing Personal Information
Upon request, we will provide you with information about whether we hold any of your Personal Information. Users who wish to correct, update or remove any Personal Information including those from a public forum, directory or testimonial on our site may do so either by accessing their user account or by contacting AOA Customer Support  at support@aoadesignimagery.co.uk. Such changes may take up to 48 hours to take effect. We respond to all enquiries within 30 days.

Investigation of Illegal Activity
We may need to provide access to your Personal Information and the contents of your user account to our employees and service providers for the purpose of investigating any suspected illegal activity or potential violation of the terms and conditions for use of AOA Services. However, AOA will ensure that such access is in compliance with this Privacy Policy and subject to appropriate confidentiality and security measures.

Enforcement of Privacy Policy
We make every effort, including periodic reviews to ensure that Personal Information provided by you is used in conformity with this Privacy Policy. If you have any concerns regarding our adherence to this Privacy Policy or the manner in which Personal Information is used for the purpose of providing AOA Services, kindly contact AOA Customer Support Services at support@aoadesignimagery.co.uk. We will contact you to address your concerns and we will also co-operate with regulatory authorities in this regard if needed.

Notification of Changes
We may modify the Privacy Policy upon notice to you at any time through a service announcement or by sending email to your primary email address. If we make significant changes in the Privacy Policy that affect your rights, You will be provided with at least 30 days advance notice of the changes by email to your primary email address. You may terminate your use of AOA Services by providing AOA notice by email within 30 days of being notified of the availability of the modified Privacy Policy if the Privacy Policy is modified in a manner that substantially affects your rights in connection with use of AOA Services. Your continued use of AOA Services after the effective date of any change to the Privacy Policy will be deemed to be your agreement to the modified Privacy Policy. You will not receive email notification of minor changes to the Privacy Policy. If you are concerned about how your Personal Information is used, you should check back at https://aoadesignimagery.co.uk/privacy.html periodically.

Blogs and Forums
We encourage users to be cautious in disclosure of Personal Information in public forums as AOA is not responsible for the Personal Information users elect to disclose.

AOA also supports third party widgets such as Facebook and Twitter buttons on the website that allow users to share articles and other information on different platforms. These widgets may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the widgets to function properly. These widgets do not collect or store any Personal Information from users on the website and simply act as a bridge for your convenience in sharing information. Your interactions with these widgets are governed by the privacy policy of the company providing it.

Contact us
If you have any questions or concerns regarding this Privacy Policy, please contact us at support@aoadesignimagery.co.uk. We shall respond to all inquiries within 30 days of receipt upon ascertaining your identity.